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Terms & Conditions

Last updated: July 12, 2026

1. Agreement, parties, and eligibility

These Terms & Conditions (the "Terms") constitute a legally binding agreement between you and [legal entity name] ("Cyclora", "we", "us", "our") governing your access to and use of the Cyclora mobile application (the "App"), the website at cyclora.app (the "Site"), and all related features and services (together, the "Service").

By creating an account, or by accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service. You must be at least 18 years of age and capable of forming a binding contract to create an account.

Our Privacy Policy — including the consents you provide at account creation and before first use of the AI companion — is incorporated into these Terms by reference. In the event of a conflict between these Terms and the Privacy Policy with respect to personal data, the Privacy Policy prevails.

2. The Service; medical disclaimers

Cyclora is a personal wellbeing companion for the menopause transition. The Service enables you to record symptoms and related context, presents your own records and possible patterns within them back to you, provides general educational content, and offers an optional conversational AI companion.

You acknowledge and agree that:

  • The Service does not provide medical advice. All content and outputs of the Service — including articles, pattern observations, quiz results, and AI companion responses — are general information only, are not medical advice, diagnosis, or treatment, and are not a substitute for the judgment of a qualified healthcare professional who knows your history. Pattern observations describe associations in the data you recorded; they are not clinical findings. You should never disregard, or delay seeking, professional medical advice because of anything in the Service.
  • The Service is not a medical device and is not intended to diagnose, treat, cure, monitor, or prevent any disease or medical condition.
  • The Service is not an emergency service. If you believe you may be experiencing a medical emergency, contact your local emergency services immediately.

3. The AI companion

The App includes an optional AI companion, available only after you complete the dedicated consent step described in the Privacy Policy. You acknowledge and agree that:

  • companion responses are machine-generated and not reviewed by a clinician; they may be incomplete, inaccurate, or outdated, and every disclaimer in section 2 applies to them in full;
  • the companion maintains a memory of salient facts from your conversations to improve continuity, which you may review and delete at any time as described in the Privacy Policy;
  • the companion is intentionally designed to decline requests for diagnosis, dosage, or treatment decisions and to refer you to qualified clinicians — such refusals are a feature of the Service;
  • we may implement filters, guardrails, and usage limits on the companion, and may modify them at any time to protect users and the integrity of the Service;
  • conversations are not used to train AI models, and are subject to limited human review only for safety, security, or legal compliance, as described in the Privacy Policy.

4. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. The App stores sensitive personal data; do not share your account. Notify us promptly of any suspected unauthorized access. We may suspend an account where reasonably necessary to protect its owner, other users, or the Service. You may delete your account at any time in the App; deletion is permanent and irreversible.

5. Your content and license

As between you and Cyclora, you retain all rights in the content you record in the Service, including symptom logs, notes, and AI companion conversations ("User Content"). You grant Cyclora a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, analyze, and display User Content solely to the extent necessary to (a) provide, maintain, secure, and improve the Service as described in the Privacy Policy, and (b) comply with applicable law. This license terminates when you delete the relevant User Content or your account, except to the extent (i) retention is required by law, or (ii) content persists in encrypted backups pending scheduled expiry as described in the Privacy Policy. We claim no ownership of, and acquire no right to publish, your User Content.

If you voluntarily submit feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

6. Product suggestions, referrals, and affiliate links

  • Within AI companion conversations in the App — and only there — the Service may suggest third-party products (for example, cooling bedlinen, a mattress, nightwear, or a supplement) where relevant to the conversation and where you have indicated interest. Certain suggestions may contain referral or affiliate links from which Cyclora earns a commission at no additional cost to you. Such links are identified as such at the point they appear. The Site carries no product recommendations, advertising, or affiliate links.
  • Product suggestions are general in nature and are not medical advice or an endorsement of therapeutic efficacy. In particular, consult your doctor or pharmacist before taking any supplement, especially alongside medication.
  • Third-party products are manufactured, sold, delivered, and warranted solely by their respective sellers. Any purchase contract is between you and the seller. To the fullest extent permitted by law, Cyclora is not responsible for third-party products, websites, pricing, availability, or policies.
  • Commissions do not influence the substance of our editorial or health content — see our editorial policy.

7. Acceptable use

In connection with the Service, you agree that you will not:

  • use the Service in violation of applicable law or for any unlawful purpose;
  • probe, scan, or test the vulnerability of the Service; breach or circumvent authentication or security measures; or disrupt the Service or its infrastructure;
  • access or attempt to access another user's account or data;
  • scrape, harvest, bulk-download, resell, or republish the Service or its content, or use the Service or its content to train machine-learning models;
  • reverse-engineer, decompile, or disassemble the App except to the extent such restriction is prohibited by applicable law;
  • use the AI companion to generate or attempt to generate unlawful, harmful, or abusive content, or to circumvent its safety measures;
  • misrepresent your identity or affiliation, or use the Service on behalf of a third party without authority.

We may investigate suspected violations and may suspend or terminate accounts that materially breach these Terms. Except where immediate action is required by the severity of the breach, legal obligation, or risk to other users, we will provide notice and a reasonable opportunity to export your data before termination takes effect.

8. Intellectual property

The Service — including the Cyclora name and marks, the App and Site, their design, software, and editorial content — is owned by Cyclora or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for personal, non-commercial use. No rights are granted except as expressly set out in these Terms. You may link to, and briefly quote, Site articles with attribution.

9. App marketplaces

Where you obtain the App through a third-party app marketplace (such as the Apple App Store), your use is also subject to that marketplace's terms, and the following applies to the extent required by the marketplace operator: the operator is not a party to these Terms and has no obligation to furnish maintenance or support for the App; in the event of any failure of the App to conform to an applicable warranty, your sole recourse against the operator is a refund of the purchase price (if any); the operator is not responsible for addressing claims relating to the App, including product-liability, regulatory, or intellectual-property claims; and the operator and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.

10. Paid features

The App's core features are currently provided free of charge. If we introduce paid features or subscriptions, their price, billing terms, renewal, and cancellation mechanics will be presented clearly before any payment is taken, together with any additional terms, and purchases made through an app marketplace will also be governed by that marketplace's terms.

11. Disclaimers of warranty

To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any content or output — including AI-generated output — will be accurate, complete, or current. Nothing in this section limits the consumer guarantees described in section 13.

12. Limitation of liability

To the fullest extent permitted by applicable law: (a) neither Cyclora nor its officers, employees, or suppliers shall be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, data, goodwill, or anticipated savings, arising out of or in connection with the Service, whether in contract, tort (including negligence), statute, or otherwise, even if advised of the possibility of such damages; (b) we are not liable for loss or damage arising from reliance on general information or AI-generated content in the Service, or from third-party products or services; and (c) our total aggregate liability for all claims arising out of or relating to the Service shall not exceed the greater of the amounts you paid to Cyclora in the twelve (12) months preceding the event giving rise to the claim or US$50.

13. Statutory and consumer rights

Nothing in these Terms excludes, restricts, or modifies liability that cannot lawfully be excluded — including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation — or any right or guarantee that applicable consumer law grants you and that cannot be waived by contract. In particular, if you are a consumer in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these Terms limits them; if you are a consumer in the United Kingdom, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

14. Indemnity

To the extent permitted by applicable law and excluding any matter arising from our own breach, negligence, or misconduct, you agree to indemnify Cyclora against third-party claims, and reasonable costs directly arising from them, to the extent caused by your material breach of these Terms or your unlawful use of the Service. This section does not apply to consumers where and to the extent applicable consumer law prohibits such indemnities.

15. Changes to the Service and to these Terms

The Service is under active development, and features may be added, modified, or discontinued. We may amend these Terms from time to time. For material amendments, we will provide notice in the App at least 30 days before the amendment takes effect; your continued use of the Service after the effective date constitutes acceptance. If you do not accept an amendment, you may stop using the Service and delete your account, and you may export your data first — that option is always available.

16. Termination and survival

You may terminate this agreement at any time by deleting your account. We may terminate or suspend as described in section 7, or discontinue the Service with reasonable prior notice and an opportunity to export your data. Sections that by their nature should survive termination — including sections 2, 3, 5 (feedback license), 8, 11, 12, 13, 14, and 18 — survive.

17. General provisions

  • Entire agreement. These Terms, together with the Privacy Policy and any terms presented with specific features, constitute the entire agreement between you and Cyclora regarding the Service.
  • Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.
  • No waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets, subject to the successor honoring the commitments described in the Privacy Policy.
  • Force majeure. Neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control.

18. Governing law and disputes

These Terms are governed by the laws of [jurisdiction], and, subject to the remainder of this section, the courts of [jurisdiction] have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the Service. If you are a consumer, this section does not deprive you of the protection of mandatory provisions of the law of your country of residence or of your right to bring proceedings in your local courts where applicable law grants it.

19. Contact

Questions about these Terms: contact form or legal@cyclora.app.